Accounts that sit unused take up infrastructure and create risk. We apply an inactivity rule on both Evaluation and Funded accounts.
The rule
If there is no trading activity on your account for 30 days from the moment you receive access to the trading platform, the account is closed for inactivity
The 30-day clock starts when platform credentials are issued — not when you log in for the first time
Activity means placing trades. Logging in is not enough.
What "activity" means
At least one executed trade within 30 days of platform access
Pending orders that never fill do not count
Demo logins, platform access, or dashboard visits do not count
What happens if your account goes inactive
Account is closed
Closed inactive accounts cannot be reopened — a new purchase is required
On Funded accounts
Inactivity on a Funded account ends the simulated funding relationship
Any unclaimed Performance Reward request must be submitted before the 30-day mark
Once closed for inactivity, the account and any pending rewards are forfeited
Tips to stay active
Place at least one trade within 30 days of receiving platform access
If you're taking a break, trade once before you go
Contact [email protected] before a long absence if you need guidance
Important
All activity is on simulated capital
The 30-day inactivity rule applies to both Evaluation and Funded stages
This article is for guidance only and does not modify the NEOMAAA Funded Terms and Conditions, Plan Specification, or Refund Policy.