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Change of Participant Email

To protect your account, email changes are only available for participants with a KYC-verified profile.

What you need

  1. KYC must be completed on your current email.

  2. A video of yourself holding:

    • The original ID used for KYC

    • A handwritten sign showing:

      • The new email address

      • The date of the request

  3. Send this verification from both email addresses:

    • Your current email

    • Your new email to be registered


Where to send it

Email everything to: [email protected]

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