Yes, and it is fully automatic.
The fee you paid for your evaluation account is 100% refundable. You do not need to request it separately.
How the refund works
The refund is issued automatically together with your third Performance Reward on the same account.
In other words: once your third Performance Reward is processed, you also receive the full amount you paid for the evaluation, provided no programme rules were breached at any stage.
Do I need to contact support?
No. The refund is processed automatically. There is no email to send and no form to fill in.
When is it not refundable?
The fee is not refunded if the account was breached, or if the programme rules were violated during the evaluation or afterwards.
All activity takes place in a simulated trading environment. This article is for guidance only and does not modify the NEOM Funded Terms and Conditions or Refund Policy.